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Preparing you for the future one technological lesson at a time
Preparing you for the future one technological lesson at a time
Available to Senior Living Communities, Churches, Villages, Community Centers & Non-Profit Organizations
Group Presentation
We offer basic computer classes designed to help you gain a solid understanding of technology, including hands-on teaching for both Mac-OS and Windows operating systems. Our training is organized into group sessions that are broken down into three 1-hour sessions, allowing us to cover three different topics and specific training for each. You will gain basic keyboard knowledge, email knowledge, and printer knowledge to handle your devices with ease. For students who complete these multiple sessions, there is a certificate opportunity at the conclusion of the program to recognize your new skills and hardware expertise.
Frequently Asked Questions
What should I do if I think my account has been hacked?
What should I do if I think my account has been hacked?
Immediately change your password from a secure device .
How often should I change my passwords?
How often should I change my passwords?
For maximum security, we recommend updating your primary passwords every 60 to 90 days. However, using a Password Manager with strong, unique passwords for every site is even more effective than frequent changes
What is Multi-Factor Authentication (MFA), and do I need it ?
What is Multi-Factor Authentication (MFA), and do I need it ?
MFA (or 2FA) is an extra layer of security that requires a code from your phone or email to log in. Yes, we highly recommend it. It is the single best way to prevent 99% of unauthorized access attempts. It does take longer to sign in though.
I’ve forgotten my 'Master Password.' Can you recover it for me?
I’ve forgotten my 'Master Password.' Can you recover it for me?
To protect your privacy, many secure systems do not store your plain-text passwords. However, we can guide you through the Identity Verification process to reset your access and set up a new, secure login
How can I tell if an email, text, or call is a scam?
How can I tell if an email, text, or call is a scam?
Urgency: They say your account will be deleted immediately or you owe money right now.
Strange Payment: They ask for payment via gift cards, wire transfers, or cryptocurrency.
Suspicious Links: The email address looks 'off' (for example: support@google-security-team123.com instead of just @google.com
Is it safe to use public Wi-Fi at coffee shops or airports ?
Is it safe to use public Wi-Fi at coffee shops or airports ?
Use a VPN: A Virtual Private Network (VPN) creates a 'tunnel' that hides your data from everyone else on the network.
Avoid Banking: Never log into your bank, health insurance, or sensitive work accounts while on public Wi-Fi.
Turn off 'Auto-Join': Set your phone or laptop to ask before joining a network so you don't accidentally connect to a 'trap' network set up by a scammer.
Use Your Hotspot: If you have a good data plan, using your phone as a 'Personal Hotspot' is much safer than using the free Wi-Fi at the airport."
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